This study received ethical approval from the Faculty of Business School and Research Committee at Bournemouth University (approval ID: 47074). Informed consent was obtained from all participants prior to data collection via a Participant Information (PI) sheet and Participant Agreement Form (PAF), which set out the research title, objectives, confidentiality arrangements, voluntary nature of participation, and the right to withdraw at any stage without giving a reason (with withdrawn data excluded from analysis). For participants recruited via the pilot and main interview phases, PI and PAF documents were distributed and returned via email or, where preferred, LinkedIn messaging. For participants recruited via the JISC online survey, PI and PAF were embedded in the survey itself, with electronic consent obtained by ticking boxes corresponding to each PAF statement; completion of all boxes was mandatory before proceeding to the recruitment form. The right to withdraw was also reiterated verbally at the start of each interview. To protect participant identity, personal identifiers were removed from interview transcripts, and pseudonyms (P1, P2, P3, etc.) were assigned in their place. No real names or other directly identifying information is retained in the dataset. Data were stored on a password-protected university network, with access restricted to the researcher and supervisory team in accordance with applicable data-protection regulations. Access may also be granted to peer reviewers on a need-to-know basis where integrated manuscripts drawn from the data are submitted for publication. No further access restrictions apply to the deposited dataset beyond the confidentiality and anonymity safeguards described above.