Transcripts from three focus groups concerning clips from The Repair Shop (TRS), a BBC television programme first shown in 2017. The focus groups of between three and five members were shown three clips from TRS selected to encapsulate the core recurring themes of the programme, which had emerged from the larger thematic textual analysis. The clips shown in the groups had already been subjected to researcher textual analysis. One of the clips was shot and aired prior to the pandemic; one was shown during the lockdown period, while the third was broadcast in April 2023. The focus groups had two main purposes: the showing of clips focused on the construction and emotional impact of TRS, allowing for exploring audience experiences of the programme and its tactility and meaning as well as emotional reactions to the programme’s major themes: family, loss, love, memory, mourning and reparation.